Although exit interviews are not always required, they can be very helpful in understanding valuable information. On the perm side it can help companies to understand why employees are leaving and what could be done to improve retention. On the temp side, however, we see that companies are missing out on valuable information. Are you using your temps to their fullest advantage?
Exit interviews can provide valuable feedback about your company's culture, policies, and procedures. It is an opportunity to understand and enforce the positives and perks of working in your company. By conducting exit interviews, you can learn about any potential issues and address them in time.
Take 15 minutes, and ask about their experience, their manager, would they recommend the role/ company to others, their view of your company's culture, the strengths and weaknesses of the role. Afterall, you are investing lots of time and money here, so why not use their experience and feedback to your full advantage. Remember, temporary staff tend to give a more open and honest perspective, their feedback can be an invaluable source to better forecast for the next time you plan to utilised temp contracts again.
If you do decide to conduct exit interviews, there are a few things to keep in mind.
First, be sure to interview all departing employees, regardless of their reason for leaving and the time they worked for the company. It's important to get a well-rounded perspective of what your company is doing right and wrong.
Second, make the exit interview process as easy and stress-free as possible. Employees who are already leaving are not likely to be very motivated to participate in an exit interview if it's tedious or time-consuming.
Finally, be sure to follow up on any feedback you receive. If employees express dissatisfaction with certain aspects of your company, take steps to address those issues.
Conducting exit interviews with temp employees can be just as valuable as the goodbyes you have with your perm employees. Ensure you are maximising all information that you get from temp employees. By conducting exit interviews and taking action based on the feedback you receive, you can improve efficiency, employee retention and work culture.