Job description
The Company
A reputable retail company are seeking a professional & experienced Customer Service Officer for their head office in the Sydney. They offer a fantastic working environment with a supportive and friendly culture.
The Role
As a Customer Service Officer, your duties will include but not be limited to:
In order to be successful for the role, you must have the following:
How to Apply
For immediate consideration, click 'Apply Now'.
A reputable retail company are seeking a professional & experienced Customer Service Officer for their head office in the Sydney. They offer a fantastic working environment with a supportive and friendly culture.
The Role
As a Customer Service Officer, your duties will include but not be limited to:
- Providing a high level of customer service across all brands
- Inbound calls
- Attend to customer inquiries
- Complaint handling
- Reviewing online orders
- Live online customer chats
- Refund and stock enquiries
- Location: Waterloo - a short walk from the station
- Salary: $60,000-$65,000 + Superannuation
- Hours: Monday to Friday, 9am - 5pm (2 days WFH)
- Contract: Permanent, full-time
- Regular sample sales
- 60%-70% discount all brands
- Funky, modern offices
- Fresh fruit weekly
- Work drinks every 3rd Friday
- Ample opportunity to progress
In order to be successful for the role, you must have the following:
- Previous Customer Service experience (can be in retail setting)
- Experience in an office environment REQUIRED
- Zendesk/AP21 experience is preferred
- Experience using web chat/live chat highly advantageous
- In-store retail or e-Commerce experience
- Excellent communication skills, both verbal and written
- Reliable and passionate about fashion!
How to Apply
For immediate consideration, click 'Apply Now'.
