Our client is a leading insurer with a national presence. Known for their customer service and excellent culture they are now looking to add an experienced Insurance Customer Service professional to their team.

Strong focus on team culture and collaboration, promoting within and developing you! This is a great opportunity for you to really start your career and grow with a leading business that will support your growth!

About the Role:

As the Insurance Customer Service Consultant, your day to day would include but not be limited too;

• Identifying customer needs to align them with the suitable insurance packages
• Account management
• Contacting warm customer leads, supporting the customers with their insurance options and building rapport
• Ensure the database and your processes are documented efficiently, and all administration is completed
• Collaborating with internal and external stakeholders

Skills and Experience:

• Excellent communication skills with the ability to connect with a variety of stakeholders 
• Seeing objections as questions and wanting to support with the solution
• Experience working within fast paced and at times demanding environments 
• Experience working in Customer Service, Administration or Call Center environments
• Excellent listening skills and attention to detail
• Enjoys being outcome focused

This role is offering a $75k package inclusive of super with an opportunity to earn bonuses.

To submit your application please click "APPLY NOW" or email your CV to erin@kennedyreid.com.au

For a confidential discussion about this role or other positions we may have available, please contact Erin on 0499 188 342