My client is a leading global insurer with a fantastic reputation in the market, due to growth they are looking to add a Customer Service Specialist to their team. 

Duties;

• Handle enquiries and requests via web portals, email, and phone.
• Manage applications, amendments, cancellations, renewals, and payments.
• Update client databases and systems, including data entry and managing a shared inbox.
• Use Excel for accurate invoicing.
• Collaborate with internal stakeholders to deliver a seamless customer experience 
• Assist with additional administrative and project tasks as needed.

Skills;

• Previous experience either in Customer Service/Call Center/Administration
• Great communication - both Written & Verbal
• Strong computer skills and the ability to pick up new programs quickly
• Professional phone manner
• Adaptable and flexible
• Passionate about delivering a great customer experience

To apply for this role please click "APPLY NOW" or send your resume to erin@kennedyreid.com.au

For a confidential discussion about this role or any other vacancies we might have please call Erin on 0499 188 342