The Company
Our client is a reputable company within the IT industry. They currently have a need for an Inside Sales Account Manager.  Our client is super supportive of their staff and encourages long-term growth and career development. 

Things about the role we know you will love:

• On-site parking
• Full lunch & snacks provided daily. 
• Free onsite gym + yoga/box-fit classes available
• Free Health insurance and access to financial advisors 
• Working with a great, fun, support and successful team
• A great teamwork environment
• Monday to Friday- 8.30am till 5pm
• Flexible to WFH after training

About the role
As an Inside Sales Account Manager your duties will include, but not be limited to:

• Enter and process incoming orders received online, via email and via phone.
• Provide exceptional customer service and sales support to a network of reseller clients.
• Act as the key contact for managing and responding to reseller needs.
• Build and nurture long-term relationships with your customer portfolio through regular communication.
• Identify opportunities and proactively work with resellers to drive sales growth.
• Collaborate with team members to deliver outstanding service and support across the business.
• Stay up to date with product knowledge and internal processes across all vendor offerings.
• Salary: $80,000 - $100,000 + Super + bonus.

You
To become a valued member of the team, you will possess the following qualities:

• A proactive and self-motivated approach to customer engagement and sales activity
• Sharp attention to detail, with a commitment to accuracy in every interaction
• Confidence in advising customers on a wide range of products and tailored solutions
• A solutions-driven mindset with the ability to calmly manage and resolve client concerns
• A strong team player who also thrives when working independently
• Comfortable using Microsoft Office applications at an intermediate level or above
• Previous experience within the IT industry is highly regarded but not essential